We value classroom training as a means of providing human touch, as well as the group setting that fosters peer to peer learning. However, we also recognize the need for hands on training. Research indicates that we only retain 5% of the material presented to us through lecture and 30% of the material when it is demonstrated to us. Hands-on participation, however, can lead to as much as a 75% retention rate.

 

That is why we provide training through 3 different settings - webinar or classroom lecture, workstation demonstration, and hands-on practice coupled with feedback and questioning to ensure mastery.

 

We have found that this process enables the following benefits: 

• Increase Staff Engagement

• Opportunities for Self-Examination

• Added Practice & Mastery

• Risk Mitigation 

• Intuitive Problem Solving

 

General Training Sessions:

• Understanding overall service deficiencies 

• Hands-on prospecting in a low demand business climate

• Leading teams (improving employee engagement and productivity)

• Effectively utilizing operational tools to master department management 

• Effective forecasting (labor, revenue, productivity)

• Specifically tailored training 

 

We tailor each training curriculum to the needs of our client. This is not a once size fits all approach. If online training meets with your comfort level at this time, we can meet that need. We traditionally couple classroom training with hands on demonstration to produce the greatest value for our clients.